Frequently Asked Questions

These are just some of the questions we regularly answer for our clients. If you have a question that wasn’t answered here, feel free to drop us a message!

We offer our clients:

  • Inbound Marketing
  • Social media management (SMM)
  • WordPress web design (site hosting, security and email hosting available)
  • Search engine optimization (SEO)
  • Online video marketing
  • Mobile marketing
  • Custom content creation
  • Social Intelligence / Reputation management
  • Social media training

We work with clients across multiple industries ranging from an $800 million national brands to “mom ‘n’ pop” businesses.

Our contracts range from at least six months to one year. For those clients in need of shorter terms, we do evaluate each situation and can at times offer a 4-month term with auto-renew options.

All service contracts (including social media management, inbound marketing, SEO services, online advertising including PPC, etc.) require a 30-day cancellation notice be provided in writing. Web Development and other projects have separate service agreements, please contact support for more details. With regards to SMM (monthly etc.) account upgrades or downgrades the 30-day cancellation notice still applies.

We are well-versed in managing the following social media platforms:

  • Facebook
  • Twitter
  • Google+
  • LinkedIn
  • Pinterest
  • Instagram
  • YouTube

Cross-channel marketing is a way to reach your customers through multiple channels, including social media, blogging, emails/newsletters and text/mobile marketing. Tying these together helps maximize your message.

The typical lead time is 4-5 weeks.

We SEO our clients’ websites and new designs prior to launch. We also offer monthly SEO packages that include blog posts, SEO research, social review and Google Places updates.